Welcome to our website. By accessing or using this site and its services, you agree to be bound by the following Terms and Conditions. These terms govern all interactions with this website, including browsing, placing orders, and engaging with any content or customer service.
We may update or revise these Terms and Conditions at any time without prior notice. It is your responsibility to review them periodically. Continued use of the website constitutes acceptance of any changes.
Orders & Right to Refuse
We reserve the right to refuse or cancel any order at our discretion. Examples include but are not limited to:
Orders placed for resale or non-personal use
Errors in pricing, product availability, or system malfunctions
Suspicion of fraudulent activity or payment irregularities
Shipping restrictions or legal concerns related to the destination
If an order is cancelled, any payments made will be refunded to the original method of payment.
Refund & Returns Policy
All sales are final. We do not offer refunds, returns, or exchanges unless an item arrives damaged or defective.
To request a replacement for a defective item, you must:
Contact us at hananbing@gmail.com within 7 days of receiving your order
Provide your order number and photographic evidence of the issue
We do not handle returns or refunds for items purchased from third-party retailers or websites.
Shipping Policy – Export Restrictions
We currently offer shipping to selected metropolitan and inner-regional areas within Australia, including but not limited to:
• Major cities (e.g., Sydney, Melbourne, Brisbane)
• Inner suburbs and surrounding metro zones
• Select inner-regional locations
Due to shipping constraints and logistics costs, we do not offer delivery to remote, rural, or far-distance locations at this time. This includes areas classified as Outer Regional, Remote, or Very Remote under the Australian Statistical Geography Standard (ASGS).
If you’re unsure whether your address qualifies for delivery, please contact us at info@snapsnus.com before placing an order.
Export Restrictions
Our products are subject to applicable export control laws and regulations. Customers are responsible for complying with all local and international export restrictions and must not transfer, sell, or use our products in violation of such laws.